Tip Top Poultry Chose the Image EveryWhere Document Imaging System
You can store images, office documents, and any sort of digital file
with Image EveryWhere.
Tip Top Poultry is a family owned and operated business based in Marietta,
Georgia. For fifty years they’ve believed in building long term, personal
relationships with each customer, be they retail, food service, or export. We
talked with Ken Davis, the LaserVault administrator for Tip Top Poultry, about
how our imaging system has helped them to continue to deliver personal attention
while addressing the needs of their expanding business.
Multiple Locations
“Our real intent with getting an imaging system was to get everything
centralized,” explains Ken. “We have two sites, our first site is located in
Marietta, and our second site is located in Rockmore. All of our documents are
stored in Marietta, so if the people out in Rockmore needed a file, they would
have to call us here in Marietta, and get somebody to look up the information
they needed. That was a real hassle for everybody. In order to pull up a file a
person would have to physically get up and go look for the file, and back then
it could sometimes take maybe even a day for someone to pull up the right
information.”
“Now, with Image EveryWhere, our users are able to pull up that folder and
look at the bill of lading or whatever they need right there at their desk.”
"What’s really great about Image EveryWhere is that now
that document image can be pulled up whenever or wherever it is needed."
-Ken
Davis
LaserVault Administrator
The Paper Trail Problem
“The big problem was availability – getting a document quickly when it was
needed. Before Image EveryWhere, the paper trail had got to the point where it
was really a hassle to track down one piece of paper. People were constantly
having to hunt for a document which might have started out in one file, and then
three months later there it was in a different one. What we decided was that the
paper trail from one plant to the other didn’t have to happen. Image EveryWhere
opens it up for everyone to get to information they need without a big hassle.”
“We use Image EveryWhere for a lot of different things, such as manifests,
bills of lading, freight bills, stuff like that. Accounts Payable uses the
barcode feature on invoices that are coming in so that they will be indexed
automatically. We take the information from the AS/400 when it is entered, and
then we attach a scanned image to it at a later date.”
Tech Support
“I’ve been extremely pleased with Tech Support, they have done everything
they have been asked. They’ll come into our system and fix anything that needs
to be fixed. They’ve also wrote a few things for us, you know, tweaked the
Imaging EveryWhere system to work better with our system. They’ve found ways
around a lot of problems; it’s been really a good relationship.”
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